You'll need to read our Conditions of Use & fill out a form to take part in our Climbing Activities - please download the relevant forms below to speed up your check in when you arrive at the wall:

 

    For Brighton / Crawley / Guildford (High Sports Group) For Elmbridge / Kidderminster / Wycombe (Places for People
Climber Registration Form   for independent (safety tested) climbers age 14+  DOWNLOAD HERE:  DOWNLOAD HERE:
 Junior Registration Form   for independent (safety tested) climbers under age 14 and Rock Club  DOWNLOAD HERE:  DOWNLOAD HERE:
 Instructed Consent Form  for tasters   DOWNLOAD HERE:  DOWNLOAD HERE:
 Group Activity Consent  Form  for instructed groups & parties  DOWNLOAD HERE:  DOWNLOAD HERE:
 Novice Supervision Form  for independent climbers supervising non-safety tested climbers  DOWNLOAD HERE:  DOWNLOAD HERE:

 

Cancellation Policy

We understand that from time to time it is necessary to change plans at the last minute and have developed a cancellation policy that minimises the cancellation charges:
After booking and up to 2 days before the scheduled activity - 10% of activity fee as a cancellation charge
Less than 2 days - 100% of activity fee as a cancellation charge (no refund).

Advance Purchase ( Session passes & term bookings) cannot be refunded at anytime. Session passes cannot be refunded regardless of whether or not the sessions have been scheduled.

 

Climbing Wall - Conditions of Use

 

All climbing activities have a risk of serious injury or death. Participants must recognise that even if they follow all good practice there may still be the risk of accident and injury. It is the responsibility of the participant to adhere to the Conditions of Use.

 

GENERAL

Climbing in its simplest form is movement at height; therefore there is a risk of a fall from height. Any fall may result in an injury despite the safety systems in place to avoid it. You must make your own assessment of the risks whenever you climb.

Our Duty of Care – The rules of the climbing centre set out below are not intended to limit your enjoyment of the facilities. They are part of the duty of care that we as operators, owe to you, our customers, by law. As such they are not negotiable. If you are not prepared to abide by them you may not use our facilities. If it comes to our attention you are not abiding by our rules; our staff will require you to leave.

Your Duty of Care – You also have a duty of care to act responsibly towards other users of the centre. Statements of ‘Good Practice’ are posted around the centre adjacent to the relevant facilities. These describe the accepted methods of use and how customers would normally be expected to behave towards each other.

Unsupervised Climbing – Before you climb without supervision, the centre expects you to be competent in the activity you are wishing to undertake. You are required to register to say that you understand and accept the Rules below and that you understand the risks involved in your participation. Anyone who has not registered must not climb without supervision. Unsupervised climbing is just that: Staff will provide whatever help and advice they can, but instruction in the use of equipment or climbing techniques will only be provided when booked and paid for. If you are not confident in the use of any climbing equipment or techniques, you must not attempt to use it without the supervision of someone who is competent to do so.

Supervised Climbing – An adult who has registered at the centre may supervise up to two novice climbers as long as they are prepared to take full responsibility for the safety of those people. Groups of three or more novices must only be supervised by an instructor holding relevant qualifications and insurance. Novice climbers are the responsibility of the supervisor and the supervisor must remain with their novice(s) when in the centre.

Children – All children in the centre must be supervised by an adult unless they have been assessed by the centre and registered for unsupervised climbing.

Loss of Personal Property – High Sports Group Limited accepts no responsibility for any loss of or damage to customers’ personal property. No valuables should be left unattended.

RULES

General Safety

·         Report to reception on each visit before you climb.

·         You must exercise care, common sense and self preservation at all times.

·         Report any problems with the walls, equipment or other climbers’ behaviour to a member of staff immediately.

·         Report all accidents / injuries to a member of staff immediately.

·         Be aware of the other climbers around you and how your actions will affect them.

·         Do not distract people while they are climbing, belaying or supervising.

·         Stand well back from the climbing walls unless you are belaying or spotting a climber. Never stand directly under someone who is climbing, and ensure the climbing zone is free from hazardous items.

·         Do not carry mobile phones or other objects that may fall and injure someone below you.

·         Observe all local best practice signage relating to the safe use of the centre

 

Bouldering & Traversing

The impact flooring under the bouldering walls is designed to provide a more comfortable landing for the climbers falling or jumping from the bouldering wall. IMPACT FLOORING DOES NOT REMOVE THE RISK OF INJURY, BUT IS DESIGNED TO REDUCE THE SERVERITY OF THESE INJURIES. Uncontrolled falls are likely to result in injuries to yourself or others.

·         Always climb within your capabilities and descend by down climbing, jumping or, at the very least, a controlled fall.

Auto Belay

When using the Auto Belay, you must identify the line your route climbs and not deviate off this line or climb above the Auto Belay device. Descending from the route must be done in a controlled manner with, where possible, the landing zone and path checked to be clear before letting go. Do not attempt to grab back on to the wall when descending and do not push away excessively on descent.

Always check the karabiner is correctly attached to your harness before leaving the ground.

Helmets are not to be used on any climbing wall Auto Belay lines

Roped Climbing

When Climbing 

·         Please ensure you identify if your chosen route is a top rope or lead route. Solo climbing on top rope or lead climbs is not acceptable; always use a rope to protect yourself on these climbs.

·         Always use a climbing harness to attach yourself to the rope.

·         Always tie directly into the harness using a suitable knot. Clipping in with a karabiner is not recommended in normal climbing situations.

·         Never climb directly above or below another climber and ensure you keep all landing zones clear.

 

When Belaying

·         Novices must not belay without on the ground supervision by their supervisor backing up the brake rope.

·         Always use a belay device attached to your climbing harness with a locking karabiner. ‘Traditional’ or ‘body’ belaying is not acceptable.

·         Ground anchors and weight-bags may be provided to give support to people belaying a climber who is much heavier than they are. Direct belaying from ground anchors and weight-bags is not acceptable.

·         Always pay attention to what the climber is doing.

·         Always stand as close to the climbing wall as is practical unless you are using one of the attachment points on the floor (if applicable).

 

Lead Climbing                                               

·         If using your own ‘quick draws’ to lead the top rope walls, always replace the top rope when finished and observe any local signage and rules.

·         When using the lead walls you must supply your own appropriately rated dynamic rope. Ensure your rope is of adequate length. Do not use the centre’s top ropes for lead climbing.

·         Anyone under the age of 18 must have completed a Junior Lead Climbing Assessment.

·         Under 16’s using the facility independently without instruction are not allowed to lead belay.

·         Running belay attachments (runners) are already provided at intervals on the lead walls. You must identify the line which your route follows, and clip all the runners.

 

·         If seconding a climb, the second climber should be protected from uncontrolled swings by appropriately clipped quickdraws. The rope MUST be securely fixed to the lower-off anchor.

Updated 20/5/2018